1. increase the average repair order price
2. decrease the overall cost of operating your vehicle
3. increase the safety and reliability of your vehicle
4. decrease untimely break downs
5. increase the lifespan of your vehicle
6. decrease the cost of payments and depreciation
Your Service Advisor had access to 30 maintenance items for that vehicle. Each item would be categorized as overdue, due, not yet due, or not yet performed?